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What do we do?

REFS (Resources for Easing Friction and Stress) programs are for peer support within the Institute. REFS students are trained by Conflict Management@MIT to provide low barrier, confidential services to their peers in the form of support, coaching, listening, de-escalation, and informal mentoring and mediation. REFS share information about additional resources on campus and can make informed referrals. There are student REFS programs institute-wide (iREFS) or in departments (dREFS) as well as a staff initiative in MIT medical (medREFS).

History of REFs